Frequently Asked Questions (FAQs)
Your Trusted Gold & Diamond Jeweller in Lahore
Refund & Exchange Policy
At Naveed Jewellers Lahore, we do not offer cash refunds. However, we provide fair exchange options based on the daily gold rate in Pakistan.
Yes, gold items can be exchanged if they are in their original, unused condition with the purchase invoice. Valuation is based on the current market gold rate at the time of exchange.
No. Because bridal sets and bespoke orders are designed specifically for you, they are non-refundable and non-exchangeable.
Delivery & Pickup – Lahore
Yes! We offer secure home delivery across Lahore to ensure your jewellery reaches you safely.
Currently, we specialize in Lahore deliveries and showroom pickups, but please contact us via WhatsApp for inquiries regarding other cities in Pakistan.
Absolutely. You can reserve your favorite gold or diamond pieces online and collect them from our Lahore showroom at your convenience.
Standard delivery within Lahore typically takes 24 to 48 hours after payment verification.
Payment & Booking Policy
Due to the high value of gold and diamond jewellery, we do not offer Cash on Delivery.
Yes, 100% advance payment is required for all delivery orders to ensure secure transit.
We accept direct bank transfers and in-store payments (Cash/Card) at our Lahore branch.
Amazing Value Every Day
Items prices that fit your budget
Successful Customer Service
We work with a focus on 100% customer satisfaction.
All Payment Methods
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